Terms & Conditions

 

  • Terms & Conditions   

This page contains the terms & conditions. Please read these terms & conditions carefully before ordering any products from us. You should understand that by ordering any of our products, you agree to be bound by these terms & conditions.

By placing an order at Red art leather access, you warrant that you are at least 18 years old (or have a guardian’s permission to buy from us) and accept these terms & conditions which shall apply to all orders placed or to be placed at Red art leather access for the sale and supply of any products.

None of these terms & conditions affect your statutory rights. No other terms or changes to the terms & conditions shall be binding unless agreed in writing signed by us.

 

  • Personal Information

All personal information you provide us with or that we obtain will be handled by Red art leather access as responsible for the personal information. The personal information you provide will be used to ensure deliveries to you, the credit assessment, to provide offers and information on our catalogue to you.

The information you provide is only available to Red art leather access and will not be shared with other third parties. You have the right to inspect the information held about you. You always have the right to request Red art leather access to delete or correct the information held about you. By accepting the Red art leather access Conditions, you agree to the above.

 

  • Payments  

All products remain Red art leather access’s property until a full payment is made. The price applicable is that set at the date on which you place your order. Shipping costs and payment fees are recognized before confirming the purchase. If you are under 18 years old you must have a guardian’s permission to buy from Red art leather access.

All transfers conducted through Red art leather access are handled and transacted through third party dedicated gateways to guarantee your protection.

Card information is not stored and all card information is handled over SSL encryption.

Please read the terms & conditions for the payment gateway chosen for the transaction as they are responsible for the transactions made.

  • Your order

 
 All payments are made securely through PayPal.


 You are able to pay using a credit card through PayPal without the need to have a PayPal account.
 
We aim to despatch all orders within 48 hours of receipt, but occasionally there may be delays in the postal service and you should allow up to 5 working days during busy periods. 
 
 

  • Delivery 

 
Goods will be sent to the address stated on your order. A signature may be required upon delivery if you chose a recorded or trackable delivery service.
 
Should any item be temporarily out of stock, we will inform you be e-mail and endeavour to despatch your order as soon as possible.

 

  • Local Taxes

Please note that local charges (sales tax, customs duty) may occur, depending on your region and local customs duties. These charges are at the customers own expense.

 

  • Cookies

Red art leather access uses cookies according to the new Electronic Communications Act, which came into force on 25 July 2003. A cookie is a small text file stored on your computer that contains information that helps the website to identify and track the visitor. Cookies do no harm to your computer, consist only of text, can not contain viruses and occupies virtually no space on your hard drive. There are two types of cookies: "Session Cookies" and cookies that are saved permanently on your computer.

The first type of cookie commonly used is "Session Cookies". During the time you visit the website, our web server assigns your browser a unique identifier string so as not to confuse you with other visitors. A "Session Cookie" is never stored permanently on your computer and disappears when you close your browser. To use Red art leather access without troubles you need to have cookies enabled.

The second type of cookie saves a file permanently on your computer. This type of cookie is used to track how visitors move around on the website. This is only used to offer visitors better services and support. The text files can be deleted. On Red art leather access, we use this type of cookie to keep track of your shopping cart and to keep statistics of our visitors. The information stored on your computer is only a unique number, without any connection to personal information.

 

  • Additional Information

Red art leather access reserves the right to amend any information, including but not limited to prices, technical specifications, descriptions, terms of purchase and product offerings without prior notice. At the event of when a product is sold out, Red art leather access has the right to cancel the order and refund any amount paid in the best way. Red art leather access shall also notify the customer of equivalent replacement products if available.

The description of the goods is as set out in the website, catalogues, brochures or other form of advertisement. Any description is for illustrative purposes only and there may be small discrepancies in the size and colour of the goods supplied.

                                                                                                   

                                                                                   Return Policy

                                                              

  • Returns & Replacements

Please contact us before returning any items. It is appropriate that the consumer controls the delivery to verify that this is accurate and error free. At the complaint, the customer contacts Red art leather access and gives information relevant and the reason for complaint. All returns are accepted within two weeks from date of delivery if the product is in the original condition it was received in, however we will not accept the product if it was worn, used, altered or damaged.  Furthermore, after two weeks Red art leather access has the right to refuse any refunds or exchanges. Returns will be credited in the same form as the original payment type. Shipping charges are not refunded. If there is a manufacturer’s defect, the product can be replaced with a new one, or reimbursed. Custom Orders are non-refundable, and non-returnable. Before returning or reimbursing the product, please contact us at redartleather613@gmail.com

We will need a bank account number to transfer the money back to or a PayPal account.

  • Warranty 

 

red art leather access offers a lifetime warranty from any manufacturer errors. We will cover any damage caused by a defect. This guarantee does not cover any damage that results from neglect, improper handling, abuse or common carrier damage. This guarantee also does not cover ordinary wear and tear.

 

 

Want to switch to another size of the same product?

E-mail us, provide your customer information, and tell us you will send back the product and the size you wish to receive in exchange.

Want to switch to another product?

Return the product you have received and send us an e-mail telling us which product you want instead.

 

  • Custom Orders

 

Red art leather access accepts custom orders and customizations on a case by case basis. However, we do not allow returns, refunds or exchanges of custom products. If you have any customization requests, feel free to contact us at redartleather613@gmail.com

 

  • Unclaimed Packages

For packages that are not cashed at your post office within 14 days, Red art leather access reserves the right to charge you a handling fee to cover return shipping and freight companies' administrative costs.